Privacy Policy

Classy Auto Detailers, operated by 102127703 SK Limited ("we," "us," or "our"), located at #109 2834 Millar Ave, Saskatoon, Saskatchewan, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it, and the choices you have. It is intended to comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL).

1. Information We Collect

We collect information you provide directly to us when you contact us, request a quote, book a service, or interact with our website chat, including:

• Your name
• Your phone number
• Your email address
• Vehicle details (make, model, condition, and the service you're interested in)
• Any message or information you choose to share with us

2. How We Use Your Information

We use the information you provide to:

• Respond to your inquiries and provide quotes
• Schedule, confirm, and follow up on appointments
• Send you service-related updates about your vehicle
• Send you promotional offers, but only where you have consented to receive them
• Improve our services and customer experience

3. Text Message (SMS) Communications

When you provide your phone number through our website chat widget, booking form, or by contacting us, you may consent to receive text messages from Classy Auto Detailers related to your inquiry, appointments, and (where you opt in) promotional offers.

• Message frequency varies.
• Message and data rates may apply.
• You can opt out at any time by replying STOP.
• Reply HELP for assistance.
• Consent to receive text messages is not a condition of purchasing any service.

4. Service Providers

We use trusted third-party platforms to help us operate our business and communicate with you. These providers process your information only on our behalf and are not permitted to use it for their own purposes:

• GoHighLevel / LeadConnector — our customer relationship and messaging platform, used to manage inquiries, appointments, and SMS/email communications.
• AppointWise — our automated appointment assistant, used to respond to inquiries and help schedule bookings.

5. How We Protect Your Information

We take reasonable administrative, technical, and physical measures to safeguard your personal information against unauthorized access, use, or disclosure.

6. Retention

We keep your personal information only as long as necessary to fulfil the purposes described in this policy or as required by law.

7. Your Rights

Under PIPEDA, you have the right to access the personal information we hold about you and to request corrections. You may also withdraw your consent to marketing communications at any time. To make a request, contact us using the details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective date" above reflects the most recent revision.

9. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us at: